What I fix
Seven things that quietly leak money, and what I hand over to stop each one.
An AI that answers at three in the morning
A Bengali agent on WhatsApp that qualifies, answers, and hands over to a human when it matters.
The reply goes out eleven hours later. By then the customer has already bought from someone who answered in eleven seconds.
- Reads voice notes, because half of Bangladesh does not type
- Follows a question split across four messages without losing the thread
- Answers from your own catalogue and your own prices, not from guesswork
- Says it does not know instead of inventing an answer
- Captures the lead before it forgets the conversation
- Hands over to a human the moment money or a complaint comes up
- Runs on a server you own, so the bill does not grow with every message
Ad reporting you can actually trust
Meta and Google run as one system, so every taka traces back to the click that earned it.
Spend goes up every month and the report gets vaguer every month. Nobody can say which ad paid for itself.
- Account and campaign structure rebuilt so the algorithm has something to learn from
- Creative tested against creative, not against a hunch
- Audiences and catalogue wired to the same events the site sends
- A written report you can read in five minutes, in plain Bengali
- No lock in, the accounts are yours from day one
Measurement that survives the browser
One measurement layer. Every event leaves the browser and the server, matched so nothing doubles.
A large share of your conversions never reach your ad account at all. The dashboard still looks confident, which is the dangerous part.
- Meta Pixel and Conversions API sending the same event with the same id
- GA4 and Tag Manager on one property, one taxonomy, no duplicate streams
- Events named once and used everywhere, so reports stop disagreeing
- Server side events from your own domain, not a third party endpoint
- Verified in Events Manager before anyone calls it done
A storefront that actually closes
Pages where every section has one job, loading before patience runs out.
Visitors arrive, scroll, and leave. The page looked fine. It just never asked for anything.
- Copy written first, design fitted to the copy
- Loads on a weak mobile connection, not just on your laptop
- Order or enquiry lands in WhatsApp, where the conversation already is
- Readable with JavaScript switched off, which is how AI crawlers read
- Schema and metadata so the page can be quoted, not just crawled
A brand people can recall without looking it up
Name, mark, palette, type, site and search presence, built in one pass by one person.
The logo came from one person, the site from another, the ads from a third. Nothing looks related, so nothing gets remembered.
- Name and mark, with the reasoning written down
- One palette and one type system, locked in a single file
- Website built on that system, not decorated to match it
- Profiles, listings and schema saying the same thing everywhere
- Set up so an AI assistant can describe your business correctly
A server that is actually yours
A private server with the whole stack on it. You own the machine, the cost stops moving.
Every rented tool bills per seat, per run, per message. Cheap while nothing is working. Brutal the month everything works.
- Provisioned, hardened and handed over with the keys
- Coolify so you can deploy without touching a terminal
- Automation, database, chat and analytics living side by side
- Backups and certificates that renew without anyone remembering to
- Monitored, so a failure reaches me before it reaches your customers
The thing no product page describes
Custom systems, end to end, because the whole stack sits with one person.
The work sits between four tools. Every vendor says it is somebody else's half.
- Internal tools and CRM built around how you actually work
- Automations that connect the tools you already pay for
- APIs and integrations, including the ones with bad documentation
- Web3 work when the project genuinely calls for it
- Scoped and priced before anything is written
Every one of these is priced openly, in Bengali, on the agency site. Digitalizen